Fallen trees, hanging limbs, and storm-damaged trees affecting structures, driveways, or property access in Jonesboro and across Craighead County. We respond based on hazard level and work safely within what the site conditions allow.
When a tree falls across a driveway, lands on a roof, blocks a road, or a large limb is hanging over an occupied area after a storm, the situation needs attention before any work begins. Rushing into cutting a tree that's under tension, pinned against a structure, or partially resting on a fence or vehicle can cause it to move in unpredictable ways and make the situation worse. Assessment of the situation before cutting is always the first step.
We prioritize emergency calls based on the nature of the hazard—a tree actively threatening an occupied structure or blocking essential access is handled differently than a downed tree in an open yard area. When you call, describe the situation as clearly as you can: what fell, where it landed, whether it's in contact with a structure, whether access is blocked, and whether anyone is in the immediate area. This helps us assess the urgency and respond appropriately.
If a fallen tree or large limb is in contact with or near overhead power lines, do not approach it. Contact your utility company immediately and follow their instructions. We do not work on or adjacent to energized conductors. Once the utility company has confirmed the situation is safe or de-energized the line, we can proceed with tree work in that area.
Northeast Arkansas experiences strong thunderstorms, straight-line wind events, and occasional ice accumulation throughout the year. These weather events can bring down branches, split codominant stems, uproot trees in saturated soil, and leave hanging wood throughout a canopy that appeared intact before the storm. The most common emergency situations we respond to include:
Emergency situations require careful work, not fast work. A tree resting against a structure is under tension—the direction and force of that load determine how the tree will move when cuts are made. Cutting in the wrong location can cause the tree to shift suddenly, causing additional damage or creating a safety hazard for the crew and anyone nearby. Before any cut is made, we assess the load distribution, the contact points, and the available rigging options.
For a tree that has fallen across a structure, the approach typically involves establishing a work zone around the affected area, confirming no energized utilities are involved, and then beginning with relief cuts to reduce the tension in the wood before attempting to lift or remove any sections. Rigging ropes and mechanical advantage systems allow us to control the direction of movement as sections are cut free. This controlled approach to hazardous tree removal takes more time but protects the structure beneath the tree and the crew doing the work.
For hanging limbs—branches that are broken but still attached partway, suspended over a walkway, vehicle, or structure—the risk is that the limb can shift or fall with any additional movement in the tree above. These are addressed by either rigging the limb before cutting it free or, in cases where the tree can be accessed from below safely, using a pole saw or other tool to cut it free from a safe distance.
Keep people and pets away from the affected area. Don't attempt to move a fallen tree or remove a hanging limb yourself—the tension and weight in a storm-damaged tree are not always apparent from the outside. If the tree or limb is in contact with a structure, stay out of that part of the building until the hazard has been assessed. For trees blocking access routes, mark the area if possible so emergency responders or visitors know not to approach.
If the tree is in contact with power lines or utility cables, contact the utility provider before calling us. We cannot safely work in the area until the utility situation has been resolved. If there are live wires down—either from a utility pole or from service entrance wires to your property—treat the entire surrounding area as energized and keep well clear until the utility company confirms it's safe.
Emergency response typically focuses on making the immediate situation safe—removing the tree or limb from the structure, clearing the blocked access route, and eliminating the active hanging-wood hazard. Thorough debris cleanup, stump grinding, and full site restoration may be scheduled as follow-up work once the emergency phase is complete.
After a storm brings down multiple trees across a property, it's worth having the remaining trees assessed as well. Storm-damaged trees that are still standing may have sustained internal damage, root plate disturbance, or hanging wood in the canopy that isn't immediately visible. A post-storm assessment can identify those concerns before they create a follow-up emergency. Our local emergency tree care professionals can schedule a walkthrough of the property as part of the post-storm response.
For commercial properties, property managers, and landlords coordinating with insurance representatives, we provide documentation of the work completed and the conditions found on-site when authorized to do so. For more information about our broader storm damage tree cleanup services, that page covers the full cleanup scope following a weather event.
Businesses, apartment communities, and managed properties along Jonesboro's commercial corridors may need emergency response after a storm that clears access routes, removes trees affecting building entrances, or addresses hanging wood near occupied areas. We coordinate with property managers and building owners to assess the situation, establish safe work zones, and communicate clearly about what work will be done and in what order. If portions of a property need to remain accessible to tenants or customers during the work, we plan the sequence accordingly.
A tree emergency typically involves an immediate hazard that is affecting a structure, blocking access, creating an active safety risk to people or property, or involving a hanging limb that is at risk of dropping without warning. A dead tree in an open yard that hasn't fallen yet is a concern worth addressing, but it may not be an emergency in the same sense as a tree that's actively resting on a roof or blocking a driveway. When you call, describe the situation and we can help determine the urgency and appropriate response.
Response timing depends on the nature of the emergency, current workload, crew availability, and the conditions on-site at the time of the call. We prioritize based on hazard level—situations involving active structural damage or blocked access are handled before routine requests. We give you an honest timeframe when you call rather than making a commitment we can't reliably keep. During major storm events when multiple calls come in at once, triage is necessary and the most critical situations are addressed first.
We strongly advise against attempting to move or cut a fallen tree without proper training and equipment. Storm-damaged trees are under tension that isn't always obvious from the outside. Cutting in the wrong location can cause the trunk or limbs to spring, kick, or roll unexpectedly. If the tree is resting against a structure or another tree, the forces involved are more complex. Keep the area clear, document the situation with photos if possible, and wait for a trained crew to assess and handle it safely.
Insurance coverage for tree removal varies based on your policy, the cause of the damage, where the tree landed, and other factors specific to your situation. We cannot make any determination about what your policy covers. Contact your insurance company or agent to discuss your coverage for storm-related tree damage. We can provide documentation of the work completed and the site conditions if that information is helpful for your claim, but decisions about coverage rest with your insurer.
A tree or major limb resting against a structure is the highest-priority situation after a storm. The tree may be providing temporary support to roof framing, or it may be adding weight and continuing to cause damage. Assessment must come before cutting to understand what's load-bearing and what can be safely removed first.
Hanging limbs: large branches that have partially failed and remain suspended in the canopy or caught on other branches, are one of the most common post-storm hazards. They look stable but are under tension and can release without warning. Hanging limbs over occupied areas, walkways, and driveways need prompt removal.
A trunk split or a major scaffold limb that has cracked partway through creates a structurally unstable tree that may fail at the split point under its remaining weight. Assessment determines whether the tree can be stabilized, needs to be removed in sections, or can be safely cleared with a directional fell.
A fallen tree on a car, fence, roof, or other structure presents both a property damage situation and a potential secondary hazard if the tree shifts during removal. Assessment of what the tree is resting on and where it will move when cut guides the removal sequence.
Every job follows the same standard from initial assessment through final cleanup. Here is what to expect.
We don't start cutting without first understanding what we're working with. A tree against a structure may be supporting roof framing. A hanging limb under tension will move when released. The sequence of cuts matters: we establish it during assessment before work begins.
We explain what we see, what the immediate risks are, and what the recommended approach is before any work starts. For situations near utility lines, we identify whether the utility provider needs to be called before we can work safely in that zone.
Emergency situations often involve less-than-ideal conditions: debris on the ground, equipment access restrictions, or trees under load. We work in a deliberate sequence, using rigging to control where sections go as they're cut free.
After hazardous material is removed, we move to debris cleanup. We document completed work and the property condition afterward. If stump grinding or other follow-up work is needed, we can schedule it separately once the immediate hazard is resolved.
Every job we take follows the same standard — site-specific assessment, honest findings, and quality work with complete cleanup.
We visit the property and assess the tree and site conditions before providing any price. Our estimates are written, specific to your situation, and you approve the scope before anything is scheduled.
We carry general liability insurance on all tree work. Proof of coverage is available on request before any job begins. We work professionally — no corners cut on safety or property protection.
We don't recommend unnecessary work. If a tree can be managed through pruning rather than removal, that's what we'll recommend. Our assessments are based on what we actually find — not on what generates more revenue.
Brush is chipped and removed. Log sections are hauled away or stacked for firewood per your instructions. The site is raked and blown clean before we leave. We don't leave debris for you to deal with after the job.
Our tree care team serves Jonesboro and all surrounding communities across Craighead, Greene, Poinsett, Lawrence, Randolph, and Mississippi counties.
